We also use third-party cookies that help us analyze and understand how you use this website. The Deck & Fence Company LLC 408 Headquarters Drive, Suite 1 … Get a closer look at TimberTech products by visiting a local retailer or dealer. Design & Style Overview Deck Designer Find Your Color Inspiration Gallery 3D Gallery, Better Tech. • Limited 10-Year Warranty for Metal Baluster Components of BuilderRail System • Limited 5-Year Warranty for DeckLites System To Make a Claim To make a claim under either warranty, purchaser or the transferee, must send to TimberTech, within the warranty period referred to above, a description of the claimed defect and proof of purchase. Innovative technology, meet sustainable outdoor living. Both Trex and Timbertech claim their products are resistant to mold and mildew. This site uses cookies to ensure you get the best experience. Our best-in-class warranties. Real inspiring. Real people. This website uses cookies to improve your experience while you navigate through the website. TimberTech Installation Help ... will not be liable to the customer for any breach of Warranty unless the customer gives Niagara written notice of any claim for breach of Warranty within 30 days of the defect becoming reasonably apparent. care and cleaning link. Rest assured, we have you covered. Real projects. We back that strength with our limited 30-year fade and stain warranty on Legacy, Tropical, and Terrain Collections, as well as our 30-year limited warranty that covers material defects, splinters, and damage from insects, termites, or rot on all TimberTech composite decking. Access a Claim. AZEK / TIMBERTECH LIGHTING WARRANTY 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech or AZEK Lighting Products There you can browse our full line of capped composite decking and railing products. TimberTech / AZEK Porch Fade & Stain Warranty, TimberTech AZEK Decking Fade & Stain Warranty - Harvest, Arbor and Vintage Collections, TOPLoc, FUSIONLoc, CONCEALoc & Cortex Fastening Systems Warranty, TimberTech ReliaBoard / TwinFinish / DockSider Warranty, TimberTech / AZEK Limited Replacement Labor Warranty, TimberTech EDGE Limited Warranty (French Canadian), TimberTech Limited Labor Warranty (French Canadian), TimberTech Pavers Warranty (French Canadian), TimberTech Decking, Railing, DrySpace and Accessories—French Canadian (Quebec, French), TimberTech EDGE Fade & Stain Warranty (French Canadian), TimberTech Lighting Warranty (French Canadian), TimberTech / AZEK Fade & Stain Warranty (French Canadian), TimberTech PRO-Limited Warranty-French Canadian.pdf, TimberTech DrySpace Warranty (French Canadian), TimberTech / AZEK Limited Warranty (French Canadian), TimberTech Fastener Warranty (French Canadian), TimberTech Joist Tape Warranty (French Canadian), TimberTech Porch Warranty (French Canadian), TimberTech Rail Warranty (French Canadian), TimberTech PRO-Fade & Stain Warranty-French Canadian.pdf. The only thing as enduring as our premium-performance decking? All Rights Reserved. This website uses cookies to improve your experience while you navigate through the website. But opting out of some of these cookies may have an effect on your browsing experience. Manufacturer may request addition-al information. However, when it comes to their warranties, they state that a customer is responsible for cleaning their deck on a regular basis. File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. The only thing as enduring as our premium-performance decking? Necessary cookies are absolutely essential for the website to function properly. We believe in beautiful homes — and that includes the planet. ... See the AZEK Building Products advantage on our TimberTech French language site. A 25-year fade and stain warranty covers all models of Trex decking. But opting out of some of these cookies may have an effect on your browsing experience. Spark your creativity and start your personalized design plan. Create a new warranty claim for your TimberTech product. Alternatively, Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form pro-cess available at www.TimberTech.com. Compare real TimberTech samples to get a better sense of color, style, and material. One brand, three ways to Go Against the Grain.® Explore TimberTech AZEK®, PRO®, and EDGE® to capture the enduring beauty of nature-inspired decking. See our Legal Disclaimer page for all legal notices. This category only includes cookies that ensures basic functionalities and security features of the website. The only difference between Timbertech and Trex is that Trex provides their customers a 25-year warranty for staining and fading whereas Timbertech offers their customers a 30-year warranty. Attn: Claims Department Purchaser must include in this notification proof of purchase and a statement explaining the defect. Rest assured, we have you covered. Both offer limited warranties that cover material defects, splinters and rot on all of their capped decking products. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Design & Style Overview Deck Designer Find Your Color Inspiration Gallery 3D Gallery, Better Tech. *TimberTech does not recommend any fastener that is not explicitly stated in the TimberTech Decking Installation Guide. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. Learn about TimberTech's warranty & caring for your TimberTech products. It is mandatory to procure user consent prior to running these cookies on your website. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. *Please note, if a trip to your home for the warranty claim is performed and the issue is not warrantable, a service charge of $75.00 could be charged. Trex offers a 25-year limited warranty and a 25-year fade and stain warranty.Timbertech also offers a 25-year limited warranty that protects against material defects. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Our best-in-class warranties. See how others have transformed their outdoor spaces. Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of TimberTech TOPLoc ® Face Fastening Plus, registration can be completed online quickly and easily. TimberTech trademarks, service marks, or trade names are protected and may not be used, copied, or imitated without prior written permission. We've got your back. Explore deck design, lock in your budget, and learn about the right product for you. This warranty shall not cover, and TimberTech shall not be Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Ⓒ 2020 AZEK Building Products. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. Learn about TimberTech's warranty & caring for your TimberTech products. We believe in beautiful homes — and that includes the planet. Access your existing TimberTech warranty claim to get all your info right at your fingertips. File a Claim Online. TimberTech failed to honor warranties. Use of any alternative fastener does not void the TimberTech warranty; however, if a decking failure is caused by using one of these alternative fastening methods, any corresponding claims … TimberTech® Fade and Stain Warranty - TIMBERTECH LIMITED 25-YEAR LIMITED RESIDENTIAL FADE AND STAIN WARRANTY Earthwood Evolutions Please register your limited warranty within 30 days of receipt of product. Real projects. We also use third-party cookies that help us analyze and understand how you use this website. TimberTech reserves the right to request additional information in connection with the warranty claim. Warranty Claims. Custom deck design software, 3D outdoor living spaces. Trex and Timbertech offer almost identical limited warranties as well as fade and stain warranties. This includes cleaning off mold, dirt, and pollen. Submit a warranty claim for a TimberTech product. Custom deck design software, 3D outdoor living spaces. Statement . Create a new warranty claim for your TimberTech product. Their warranties are quite similar including the restrictions that govern the warranties. Access your existing TimberTech warranty claim to get all your info right at your fingertips. The lawsuit claims TimberTech’s warranty agreement expressly states that decking materials will be delivered “free from material defects.” This warranty is offered for 25 years from the date of the decking’s installation, yet the decking is allegedly failing far earlier than expected. Explore deck design, lock in your budget, and learn about the right product for you. Make the best choice for your home. See how others have transformed their outdoor spaces. A premier low maintenance, high quality outdoor building product brand, the company is known to operate with a legacy of 25 years limited warranty on all their products. Vintage Woodworks Architectural Details Direct - 903-356-2158 Necessary cookies are absolutely essential for the website to function properly. All Rights Reserved. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty … Real inspiring. See our Legal Disclaimer page for all legal notices. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. EASY CLAIMS PROCESS: File a claim anytime online or by phone. After reviewing all information, TimberTech will make a determination regarding the validity of the claim submitted. Search for a contractor near you who can install TimberTech products. We stand behind our enduring, durable products. ... Warranty Claim Center. Innovative technology, meet sustainable outdoor living. Rest assured, we have you covered. Malfunctions covered after the manufacturer's warranty. One brand, three ways to Go Against the Grain.® Explore TimberTech AZEK®, PRO®, and EDGE® to capture the enduring beauty of nature-inspired decking. Ⓒ 2020 AZEK Building Products. It’s time to Go Against the Grain®. Real people. Search for a contractor near you who can install TimberTech products. File a Claim. Don't forget to register for your limited product warranty as soon as possible – because once you do, you can kick back and relax with sweet peace of mind. It’s time to Go Against the Grain®. Most claims approved within minutes. Obtaining Warranty Performance: If Purchaser discovers a defect in the CPG Building Products Lighting Products during the Term, Purchaser must, within thirty (30) days from the discovery of the alleged defect but no later than the end of the Term, notify Manufacturer of a warranty claim using either TimberTech’s or AZEK’s online warranty claim Trex Warranty Claims Information. Warranty Claims Center; AZEK Warranties. Azek, which owned by Timbertech offers a basically identical warranty however their fade and stain warranty is good for 30-years. View the Warranty and Care information for TimberTech Decking and Railing products. By choosing your country, you acknowledge that you have read Trex's Privacy's PolicyPrivacy's Policy TIMBERTECH EARTHWOOD EVOLUTIONS FADE AND STAIN WARRANTY After reviewing all information, TimberTech will make a determination regarding the validity of the claim submitted. Click the link below to learn how to properly care for your Azek and Timbertech decking products. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. Warranty Documents - English Expand. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. It is mandatory to procure user consent prior to running these cookies on your website. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty … Warranty & Care. These cookies do not store any personal information. View the Warranty and Care information for TimberTech Decking and Railing products. Make the best choice for your home. If TimberTech determines that the Purchaser’s claim is valid, TimberTech will, at its sole option, either replace the Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. You also have the option to opt-out of these cookies. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty on stain resistance, Get a closer look at TimberTech products by visiting a local retailer or dealer. This category only includes cookies that ensures basic functionalities and security features of the website. Limited Residential Warranty that applies to TimberTech alternative decking materials. Spark your creativity and start your personalized design plan. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. I just sent in my claim to TimberTech a week ago for my deck that was installed in 2007. These cookies do not store any personal information. This site uses cookies to ensure you get the best experience. Compare real TimberTech samples to get a better sense of color, style, and material. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. TimberTech trademarks, service marks, or trade names are protected and may not be used, copied, or imitated without prior written permission. TimberTech 2016 Garantia do Produto (Português), TimberTech 2016 Garantia de Producto (Español), TimberTech 2016 Product Garantie (Nederlands), TimberTech 2016 Garantie Produit (Français), TimberTech 2016 Produktgarantie (Deutsch). TimberTech makes it easy to find all the information you need to design, plan, and build your perfect deck. determines that Purchaser’s claim is valid, TimberTech will, at its option, either replace the defective TimberTech Products or refund the portion of the purchase price paid by Purchaser for such defective TimberTech Products (not including the cost of its initial installation). Limited Residential Warranty that applies to TimberTech alternative decking materials. We sent several pictures (Artifacts 1-5 below) and the lumber company, Safrit’s Lumber in Beaufort, NC, sent the requested receipts. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Access a Claim. These cookies will be stored in your browser only with your consent. These cookies will be stored in your browser only with your consent. Warranty shall be void on products originally installed by DeckMasters, but subsequently repaired by others. You also have the option to opt-out of these cookies. applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable warranty period, notify Manufacturer using TimberTech or AZEK’s online warranty claim form process available at At TimberTech, we know life's tender moments happen on our tough decks. Limited 25 Year Limited Residential Warranty that applies to TimberTech alternative decking materials. TimberTech did that same warranty BS with us. However, unlike Trex, they offer a 30-year fade and stain warranty.Besides the length of the fade and stain warranty, both companies have almost identical warranty restrictions. Timbertech is one of the world class leading manufacturers of durable, low maintenance, high quality capped and traditional wood-plastic, composite decking, railing and fastening solutions. Achieve peace of mind by registering your TimberTech product. 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